With 25 years experience in what I do, I have learned that the development of trust with a vendor is critical. If I don’t trust a vendor, it is impossible for me to work with them. To everybody at IEA the definition of perfection is perpetual improvement. The guys at Torq-Comm genuinely believe in their product and how it can improve safety and profitability. It is a great product, but equally important to them is that their customer support is second to none. They will jump on a plane without a second thought if necessary, and are clearly willing to not just supply product, but to partner with us to the benefit of us all. They are also flexible and willing to adapt to our specific requirements. I can count on two hands, and have fingers left over, the number of vendors I would put in this category.
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